Refund policy


Contact us if you have any problems after purchasing any product from our website or if you can’t download the product.

To contact, go to the contact page and send us an SMS and if you mention the title of the product you have purchased, we will send that product to your Gmail in 10 minutes. Thank you.

Refunds (if applicable)

You will only get the product that you buy from us. Otherwise you will not get any other product. If you have a problem with the product you are applying for, you will only get that product and not any other product.


Additional non-returnable items:

  1. Gift cards
  2. Downloadable software products
  3. Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

  1. You need to show us a screenshot of the product you bought that you can’t download, then you will get the product back and we will email you the product.

After solving your problem, we will send the product you purchased to your email and after sending, we will send you a message that we have delivered your product properly. Now you will check your product and let us know that you received the product properly. Thank you.


If there is any problem after purchasing the product key from our website, please contact us and we will send you the product via email and then we will not have to pay for the product for free.

Late or missing refunds (if applicable)

If you have any problems after purchasing the product, please contact us directly and inbox us to get in touch. Thank you. please contact us at

Sale items (if applicable)

You will only get the product you buy otherwise you will not get any other product.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: vectorsvgformet.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product, you should mail your product to: vectorsvgformet.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.